PERSONAL BANKING > BECOME A CUSTOMER

Become a Fidelity Bank Customer

Make the Flip to Fidelity

We appreciate the opportunity to service your financial needs. It's easy and convenient to make the Flip to Fidelity Bank.

Why become a Fidelity Bank customer?

• A wide variety of checking account options to fit your needs.
• 17 sites for your CONVENIENCE.
• 24/7 service with Fidelity Bank Online and Online Bill Pay at fidelitybank.com.
• Financial professionals are available to help you with all your financial needs.
• Experts who build a customized investment plan that's right for you.

STEP 1

OPEN A NEW FIDELITY BANK ACCOUNT

• New customers please click on the link below and complete the attached form online. Upon approval, a Financial Service Representative will contact you to schedule an appointment to officially open your new account and assist you with the remaining four steps.
• New deposit account application
• Existing customers please proceed to STEP 2

STEP 2

STOP USING YOUR OLD ACCOUNT AS SOON AS POSSIBLE

Be sure to keep enough money in your account to cover any bills, payments or withdrawals that you have already made or may come in during the next 30 days. Destroy any unused checks, ATM or debit cards and/or deposit slips on your OLD account.

STEP 3

FLIP YOUR AUTOMATIC PAYMENTS BY FILLING OUT THE PROVIDED CHANGE FORM

The Automatic Payment Change Form below can be sent to most of the companies you pay automatically. Simply print and complete the form(s) and send it to your service company. We have provided addresses and instructions for major utilities in your area to save you time.

Kansas

• SBC, ABP Processing, P.O. Box 660484, Dallas, TX 75266-0484
• Westar Energy (Send Automatic Payment Form With Bill)
• Cox Communications 316-262-0061 or
• City of Wichita-Water & Sewer Dept, 455 N. Main, 8th Floor, Wichita, KS 67202, Attn: E-Z Pay Plan
• Kansas Gas Service, P.O. Box 22158 Tulsa, Oklahoma 74121-2158

Oklahoma

• SBC, Payment Center, P.O. Box 930170, Dallas, TX 75393-0170
  1-888-544-8847
• OG&E (Oklahoma Gas & Electric), P.O. Box 24990, Oklahoma City, OK 73124-0990 1-800-272-9741
• ONG (Oklahoma Natural Gas), P.O. Box 268826, Oklahoma City, OK 73126-8826 1-800-664-5463
• Cox Communications, P.O. Box 268870., Oklahoma City, OK 73126-8870
  405-600-8282 or
• City of Nichols Hills (Water), 6407 Avondale Drive, Nichols Hills, OK 73116
  405-843-6637
• City of Oklahoma City (Water), P.O. Box 26570, Oklahoma City, OK 73126-0570

Automatic Payment Change Form

Forget where your payments are going? Click Here Click here

STEP 4

FLIP YOUR DIRECT DEPOSITS BY FILLING OUT THE PROVIDED CHANGE FORMS

The Direct Deposit Forms below can be used to redirect funds from your employer, Social Security, etc., to your new account at Fidelity. Simply print and complete the form(s), and send it to your employer. For Social Security deposits, use the Government Direct Deposit Change Form below or call 1-800-772-1213 to make the change by telephone.

Government Direct Deposit Change Form

Direct Deposits Form

Forget where your direct deposits are going? Click Here

STEP 5

OFFICALLY CLOSE YOUR OLD ACCOUNT

After all outstanding withdrawals have been processed, the Account Closure Form can be used to instruct your old bank to close your account and mail you the remaining balance. Simply click on the link below, print and complete the form, and mail it to your old bank.

Account Closure Form