|
| Privacy Principles |
Print Page |
 |
|
Customer Information Privacy Principles
The safeguarding of customer information is an issue we take seriously
at Fidelity Bank. We are committed to providing the highest level of
security and privacy to those who provide personal information on our
web site. Personal information may be collected through the submission
of account applications, online banking transactions or through the
use of online financial tools such as interactive calculators. To affirm
our continuing commitment to the proper use of customer information,
we have set forth the following privacy principles. These are the principles
that guide us in serving the online privacy needs of our customers.
Recognition of Our Customer's Privacy Expectations
At Fidelity, we recognize your right to privacy and believe the protection
of customer information is one of our fundamental responsibilities.
We consider our customer's trust to be one of our most important assets,
therefore we place a high priority on the safekeeping of customer information.
Collection and Use of Personal Information
Fidelity Bank limits the collection and use of customer information
to what we believe is necessary to conduct our business and provide
you with the products and services you want and need. Stringent security
measures are employed in the collection of your personal information.
Online account applications are submitted to a secure administration
site through an encrypted direct line to Fidelity. Once received, only
approved personnel may open and process an application.
Maintenance of Accurate Information
It is in the best interest of both you the customer and Fidelity Bank
that accurate records are maintained concerning your personal information.
Therefore, Fidelity Bank has established procedures to maintain the
accuracy of customer information and keep such information current and
complete. These procedures include responding to requests to correct
inaccurate information in a timely manner.
Limiting Employee Access to Information
At Fidelity Bank, employee access to personal information is limited
to those with a business reason to know such information. Employees
are educated about the importance of customer privacy and are held responsible
for maintaining the confidentiality of customer information.
Protection of Information through Security Procedures
Fidelity Bank recognizes that fundamental to maintaining effective customer
privacy is to provide reasonable protection against unauthorized access
to customer information. Therefore, we have established appropriate
security standards and procedures to guard access to customer information.
Restrictions on the Disclosure of Customer Information
Fidelity Bank places strict limits on unaffiliated third parties that
receive specific personal customer information. We may share information
with such companies if they provide a product or service that may benefit
our customers. Whenever we do this, we carefully review the company
and the product or service to make sure that it provides value to our
customers. We share the minimum amount of information necessary for
the company to offer its product or service.
We may also share information with unaffiliated companies that assist us in
providing our products and services to our customers in the normal course
of our business (i.e. consumer reporting agencies and government agencies);
when legally required or permitted in connection with fraud investigations
and litigation; in connection with acquisitions and sales; and at the
request or with the permission of a customer.
Maintaining Customer Privacy with Third Party Business Relationships
If we provide personal information to a third party with which we have
a business relationship, we will insist that the third party keep such
information confidential, consistent with the conduct of our business
relationship.
Disclosure of Privacy Principles
Fidelity Bank is committed to ensuring the privacy of our customers'
personal information. As a result of our commitment, we have developed
these privacy principles which are made readily available to our customers.
If you have a question regarding the privacy of your personal information
contact us at privacy@fidelitybank.com
These privacy principles apply to individuals and we reserve the right to change these
privacy principles at any time without prior notice.
|
|
|
| |
|
|
