Account Access

How to Access Your Accounts


Fidelity Bank makes it easy to access your account 24 hours a day, 7 days a week. 


Fidelity Bank Online Banking

With free online banking you can easily access your Fidelity Bank deposit and loan accounts, link accounts from other financial providers, and utilize a host of tools designed to enhance your financial life. From extensive account monitoring and funds transfers to multiple payment options and financial budgeting tools, you are empowered to handle your banking needs from home, the office or anywhere you have access to the Internet.

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Login to Online Banking

Online Banking Help

In Person

Interactive Drive-Thru Banking

Our Interactive Banking Machines connect you via screen with a live interactive banker to assist with conducting transactions from the comfort of your car. Nearly all transactions that you can currently do through a traditional drive-thru can be handled quickly and efficiently with Interactive Banking. Interactive Banking Machines can also be used as ATMs 24 hours a day. Personal or self-service, it’s your choice. Click here to learn more.

ATM Access

With a Fidelity Bank ATM or debit card, you have access to your account using any of our ATM and interactive banking machines. All transactions at Fidelity ATM machines are free of charge to our customers. Please visit our location guide for the ATM nearest you.

Fidelity Bank VISA® Debit Card

Fidelity's VISA® Debit Card provides you the ease of a credit card with the power of a check. Not only can your card be used to withdraw money at ATMs and interactive banking machines, but it can also be used to make purchases wherever VISA® is accepted. Unlike a credit card, each purchase is automatically deducted from your checking account. Your card is backed by the reliability of the VISA® name. It is a safe and easy way to access your money.


Mobile Banking

Simplify your life and bank when and where you want with next-level mobile banking from Fidelity Bank. Download the app and enjoy a robust digital banking experience with all the capabilities of online banking plus convenient features like mobile check deposit, Zelle® payments and debit card controls. 

Fidelity Bank SmartVoice

With Fidelity's SmartVoice, your account information is just a phone call away. Call 316-268-7333 or (800) 616-6333 to access balances, deposits, interest earnings, and other account information.

SmartVoice is available 24 hours a day, 7 days a week.