Business Online Banking Help

Next-level business banking

Get connected to commercial online banking

We are serious about empowering you to confidently, conveniently and securely manage your commercial banking accounts and activities wherever you are, at any time of day. That’s why we provide online banking with a full range of cash management services in one dynamic platform.

We’ve compiled these videos and guides to help you get the most out of this next-level digital banking experience.

Resources

Explore the topics below to learn more about online banking.

If you have a question that isn’t covered, contact our treasury support team at 1.800.542.8191.

Recipient upload from batch

An overview of how to conduct a recipient upload from a batch in commercial online banking.

How to request stop payments

An overview of step-by-step instructions for requesting a stop payment within business online banking.

DirectLink WebScan Application

Information on how to update the WebScap application within DirectLink Remote Deposit.

DirectLink Help

Information on how to use DirectLink Remote Deposit in business online banking.

QuickBooks and Quicken Conversion

Assistance with Quicken and QuickBooks integration with online banking

Using the activity center

An overview of the activity center in online banking where details about online activities, including one-time transactions, recurring transactions and mobile deposit checks, can be viewed.

Business user management

An overview of how to create and manage commercial online banking users for non-corporate users.

Corporate user management

An overview of corporate user management within commercial online banking.

Secure messaging

An overview of the secure message feature of online banking which allows for two-way communication with the bank including the ability to securely send sensitive personal financial information.

User roles

An overview of corporate user roles that control feature entitlements and dollar limits for one or more company users.