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Manage recipients

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An overview how to add and create new recipients within commercial online banking.

1/7/2021

Company policy

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An overview of managing the company policy controls available only to user administrators in commercial online banking.

1/7/2021

How to label commercial accounts.

Computer displaying the account labeling screen

Video overview of account labeling which allows for accounts to be grouped for easy identification.

1/7/2021

Extra Protection for your purchases

We are committed to providing corporate credit card programs that protect against fraud. This includes the introduction of VISA® 3-D Secure for online purchases, which requires an additional authentication for transactions deemed high risk or unusual. For these transactions, you will be prompted to provide a one-time passcode sent via SMS or email in order to verify your identity and complete the purchase.  

Locations

Find information about the nearest Fidelity Bank location, including branch hours and available services.

John McLean

Fidelity Bank’s treasury management team stands ready to serve with an unsurpassed dedication to helping business customers maximize their return on capital with structured deposits that balance yield and liquidity while improving collections and disbursements processes.

Mortgage Loan Officers

Our mortgage lending team stands ready to provide you with more than a loan. We will lend you a guiding hand to help you purchase a home with confidence.

How to view account details and history

Man working on a laptop

An overview of how to view details of an account, including recent and past transactions. How to ask a question about an account, download transaction history and print transaction details.

1/7/2021

Secure messaging

Man online banking

An overview of the secure message feature of online banking which allows for two-way communication with the bank including the ability to securely send sensitive personal financial information.

1/7/2021

Importing ACH files

Businesswoman using laptop while on the phone

An overview of import ACH files, apply mapping formats and create a new mapping file.

1/7/2021