Business Online Banking Help
Next-level business banking
Get connected to commercial online banking
We are serious about empowering you to confidently, conveniently and securely manage your commercial banking accounts and activities wherever you are, at any time of day. That’s why we provide online banking with a full range of cash management services in one dynamic platform.
We’ve compiled these videos and guides to help you get the most out of this next-level digital banking experience.
Resources
Explore the topics below to learn more about online banking.
If you have a question that isn’t covered, contact our treasury support team at 1.800.542.8191.
How to request stop payments
An overview of step-by-step instructions for requesting a stop payment within business online banking.
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How to log into online banking.
Instructions on how to login to online banking and register your computer or device for future access.
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How to view account details and history
An overview of how to view details of an account, including recent and past transactions. How to ask a question about an account, download transaction history and print transaction details.
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How to label commercial accounts.
Video overview of account labeling which allows for accounts to be grouped for easy identification.
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Information reporting
An overview of how to generate reports within commercial online banking.
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Commercial payments
An overview of how to make one-time and recurring payments in commercial online banking to new and existing recipients.
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Commercial templates
An overview of how to create payment templates in commercial online banking. With templates you can save payment information for future access.
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Recipient upload from batch
An overview of how to conduct a recipient upload from a batch in commercial online banking.
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Split Transactions
An overview of how to split payroll transactions into a recipients’ different accounts with the payments feature of commercial online banking.
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Importing ACH files
An overview of import ACH files, apply mapping formats and create a new mapping file.
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