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HOMEBUYER HELP CENTER

It’s easy to become overwhelmed with information when buying your first home. We’ve gathered a comprehensive overview of the info on each stage of the process, from prequalification to closing. Take a look around, and if you still have questions, our experienced home loan officers stand ready to assist.

CardSwap FAQs

Woman using CardSwap on laptop

Frequently asked questions about using CardSwap to manage and switch debit card payments to sites and services like Amazon, Hulu, Netflix and more all in online banking.

1/5/2021

Username and password best practices

Learn best practices for creating secure usernames and passwords to protect against fraud like credential stuffing.

3/29/2021

DirectLink Help

Information on how to use DirectLink Remote Deposit in business online banking.

4/20/2021

RESTART KANSAS: A PROVEN DEMONSTRATION OF INCLUSION IN ENTREPRENEURSHIP

inclusion, diversity, entrepreneurship, Restart Kansas, Network Kansas, Wichita Urban Entrepreneurship

6/3/2020

GARNES HIRED TO LEAD INCLUSION INITIATIVES AT FIDELITY BANK

Fidelity Bank has announced the hiring of LaShonda Garnes, MPA, PMP as the director of inclusion, equity and diversity, a new role that will lead the long-term planning and execution of an enterprise-wide push toward fostering a culture of inclusion. The position falls under the oversight of The Office of Culture and Talent, a multi-faceted division that seeks to align departments that play a key role in shaping the internal work environment in line with the mission, vision and values of the Bank.

2/16/2021

Commercial Online Banking

Enjoy a more powerful commercial online banking platform that connects you to all the services you rely on to manage your accounts and conduct transactions. From account monitoring and user management to advanced payments and reporting, you’ll enjoy an innovative, flexible digital banking experience.

Small Business Online Banking

With small business online banking you’ll always be connected to your accounts with transaction details and powerful tools to help you take control of your cash flow just a click away. Your small business online banking will be tailored to meet the needs of your business and set to grow with you, as your financial needs become more complex.

How to log into online banking.

Young man using a laptop

Instructions on how to login to online banking and register your computer or device for future access.

1/7/2021

Unity

We are a family business, four generations and counting. It’s an important part of who we are, how we treat each other and why we feel compelled to support and celebrate our communities. Like most families, we find joy in being together, especially this time of year. The winter season is full of celebratory occasions for many cultures and religions—families spending time together reflecting on their faith and deeply-held values. We believe that holiday traditions are a stunning reflection of our diversity, which is strengthened by the varied customs and beliefs around which we gather.

11/26/2021