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Importing ACH files

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An overview of import ACH files, apply mapping formats and create a new mapping file.

1/7/2021

Multi Wire Origination

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An overview of how to conduct multi wire origination transactions in commercial online banking.

1/7/2021

Split Transactions

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An overview of how to split payroll transactions into a recipients’ different accounts with the payments feature of commercial online banking.

1/7/2021

Commercial templates

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An overview of how to create payment templates in commercial online banking. With templates you can save payment information for future access.

1/7/2021

Commercial payments

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An overview of how to make one-time and recurring payments in commercial online banking to new and existing recipients.

1/7/2021

Multi-transfers

An overview of how to conduct multi-transfer money movement transactions.

1/7/2021

Wire uploads

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An overview of how to upload a formatted .CSV file into commercial online banking instead of inputting wire information manually.

1/7/2021

How to log into online banking.

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Instructions on how to login to online banking and register your computer or device for future access.

1/7/2021

How to view account details and history

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An overview of how to view details of an account, including recent and past transactions. How to ask a question about an account, download transaction history and print transaction details.

1/7/2021

Rates KC

Interest rates and Annual Percentage Yield (APY's) for Fidelity Bank products, including mortgage loans, checking accounts, savings accounts, money market accounts, certificates of deposit, business accounts, and IRAs.