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CardSwap FAQs

Woman using CardSwap on laptop

Frequently asked questions about using CardSwap to manage and switch debit card payments to sites and services like Amazon, Hulu, Netflix and more all in online banking.

1/5/2021

Samsung Pay

Enjoy the ease of paying with your Samsung Galaxy device at your local coffee shop, favorite boutique or nearest major retailer.

Dr. Alicia Thompson joins board of directors

Retired Wichita Public Schools Superintendent Dr. Alicia Thompson has been elected to serve on the Fidelity Bank, N.A. Board of Directors. Dr. Thompson is the twelfth member of the board, which provides oversight to our $3.1 billion dollar bank with locations across Kansas and Oklahoma.

1/19/2024

Careers

Fidelity Bank employees experience a culture of dedicated service to our customers, shared support between co-workers and a committed investment in our communities. That starts with our people, whom we endeavor to provide a home as much as a career.

Private banking for medical professionals

Our private bankers work one-on-one with medical professionals that understand a good banking relationship for them includes tailored financial options, preferred services and reliable account access.

7/6/2023

Business Account Opening FAQs

Take the first step in gaining financial strength by opening a Fidelity Bank business account. Below are details of the information you will need to apply.

3/19/2019

Username and password best practices

Learn best practices for creating secure usernames and passwords to protect against fraud like credential stuffing.

3/29/2021

Three ways to prevent phone scams

Imagine this scenario. Your phone rings. Your bank’s number shows up on the caller ID, so you answer. The caller says they are reaching out about some possible fraudulent charges to your bank account. Before they can discuss the charges, they need to gather some personal information from you to verify that you are the owner of the account.

4/16/2020

Personal Overdraft Privilege

Personal Overdraft Privilege helps you avoid the hassle of denied transactions due to insufficient funds and the high charges from merchants for returned checks.

Shawn Whisenhant

With more than three decades of business development experience, Shawn believes that successful client relationships are based on providing unparalleled service and support. As a small-business specialist, his insight isn’t purely based on his banking knowledge. Shawn is a fellow business owner with firsthand knowledge of the challenges facing entrepreneurs. The ability to empathize with his clients lends weight to the solutions he offers through a range of products and services, including lending and cash management. Along with offering a convenient, single point of contact for all banking services, Shawn is dedicated to customer service at the speed of today’s business environment.